The hospitality and tourism industry is booming. Secure your path to career success with business and management training in all aspects of hospitality management. You'll cover sales and marketing, hospitality law, HR management and more in this bachelor's program.
You can select from several specialty courses, including:
- Special Events Management
- Advanced Lodging Management
- Sports Venue and Facility Management
Enjoy career prospects in:
- Conference and events management
- Food and beverage management
- Lodging management
- Sport venue management
- Other hospitality management segments
You'll take classes in business principles and core hospitality management courses, as well as the general education requirements that all undergraduate students take at the University of Missouri. Transfer credits are allowed but depend on the type of previous credit earned, the institution's accreditation and transfer equivalencies.
To be accepted to this program, you must have:
For freshmen, please follow the freshman admission process which you can find at https://admissions.missouri.edu/apply-freshmen/admission-requirements/
For transfer students: Completed at least 24 credit hours of applicable college course work, including the equivalent of MATH 1100 or ENGLSH 1000 with a grade of C- or better. Minimum cumulative GPA of 2.5 in your college course work. If English is not your native language, please submit a TOEFL score of at least 80 (internet-based test) or an IELTS score of at least 6.5. (Slightly different requirements apply if you transfer from within the UM System or already have an associate of arts degree from a regionally accredited Missouri community college.)
To apply to this program:
You may apply to the online bachelor of hospitality management program as a freshman or, if you have at least 24 credit hours of applicable college level course work, as a transfer student.
An overview of the size, scope, form, analysis and development of various sectors in the hospitality industry. These include hotel, tourism, food and beverage, convention and events, club, cruise, gaming, managed services, and sport venue management. Emphasis will be on the global nature of the industry and its impact on economy and employment. Students will be exposed to career opportunities, cultural diversity, ethical consideration and current trends facing industry. Graded on A-F basis only. Prerequisites: Restricted to freshman and sophomore students only.
Provides an integrated analysis of the legal system as it applies to the hospitality industry. Topics include: theories of recover/liability; employment laws, property rights and contracts, lawsuits and their prevention; familiarization with legal arguments, ligation, ethical issues and the tort of negligence in professional context. Relevant federal and state cases, statutes, and regulations will be examined. Graded on A-F basis only. Prerequisites: HSP_MGMT 1100.
A systematic approach to expose students to a journey of self assessment and to develop life-long skills for their careers in the hospitality industry. Using professionalism as a framework, students are made aware of the foundation of effective workplace relationship and how to appropriately manage these relationships toward career success. Topics include self management, workplace relationship, and career planning tools. Graded on A-F basis only. Prerequisites: HSP_MGMT 1100; restricted to Hospitality Management majors only.
Addresses the essence of delivering memorable guest experience through service management. Topics include concepts of service, guest behavior, perceptions and satisfaction, service compliance standards, assessment methods and service recovery strategies. Students will then learn how to leverage their understanding of these concepts to establish service culture and strategies to meet organizational goals within the context of hospitality businesses. Graded on A-F basis only. Prerequisites: HSP_MGMT 1100; restricted to Hospitality Management junior and senior students only.
(cross-leveled with HSP_MGMT 7100). Examines effective management of human resources issues in hospitality businesses. It addresses issues related to managing subordinates through hiring the right person for the position, training properly, evaluating employees' performance accurately and promptly, rewarding good behaviors, and motivating and coaching them. Manpower planning, equal employment practices and employee relations, quality of work life, compensation and reward structure, and how to make sound human resource management decisions will also be discussed. This is a writing intensive course. Graded on A-F basis only. Prerequisites:HSP_MGMT 1100. Open to Hospitality Management junior and senior students only.
(cross-leveled with HSP_MGMT 7110). Application of a customer-oriented approach to sales and marketing management in hospitality and tourism industry. The marketing techniques available to hospitality businesses are described and evaluated, including service marketing mix, packaging, travel trade, advertising, sales promotion, merchandising, and personal selling. Marketing of hospitality services regarding human factors, consumer demand, planning, professional considerations are also discussed. Graded on A-F basis only. Prerequisites: HSP_MGMT 1100. Open to Hospitality Management junior and senior students only.
Focuses on developing conceptual skills and application of the principles of strategic management in the context of the hospitality industry. It involves handling and analyzing ambiguous facts as well as relevant industry problems and issues facing management personnel in the global hospitality markets. Topics include: Business environments, mission statement, corporate and business strategies, evaluation and control. It requires that students to apply functions of management, finance, human resources, and marketing, learn how to engage in planning by examining situations from the perspectives of customer, employee, and management. The ultimate goal is to encourage students to think "out-of-the-box" in order to find innovative solutions that will reshape the hospitality industry and define how the hospitality company of tomorrow will create value. Graded on A-F basis only.Prerequisites: HSP_MGMT 3100 and MANGMT 3000. Open to Hospitality Management junior and senior students only.
Synthesis of theories and a comprehensive guide in understanding, planning, promoting and producing and managing special events. Topics include: Event design, feasibility studies, legal compliance, promotion, safety and security, logistics, staffing, financial control and technology. It is based on a systematic, step-by-step approach to event planning, implementation, and management. This course requires a considerable amount of teamwork. Graded on A-F basis only. Prerequisites: HSP_MGMT 3200. Open Hospitality Management senior students only.
Students explore the market positioning and the management of the student-run food service operation from concept development to execution. Students will apply knowledge gained from marketing, human resources and operational budgeting to develop their themes and execute their meals. Students will hone their problem solving, leadership and interpersonal skills while engaging in team building. Graded on A-F basis only. Prerequisites: HSP_MGMT 3300. Open to Hospitality Management senior students only.
Apply, integrate, and synthesize previously learned knowledge, skills, and experience to solve real problems that the lodging industry faces. Specifically, managerial responsibilities, organizational structures and current trends will be examined. Throughout the class students will develop their professional identity, leadership skills and confidence to participate in the workforce. Graded on A-F basis only. Prerequisites:HSP_MGMT 3400. Open to Hospitality Management senior students only.
Applies previously learned principles and concepts of sport venue management and develop critical planning and organizational skills required of sport venue managers. The course will address three main modules: Security and risk management, the sport venue, and the sport event. The security and risk management module will examine efficient best practices and how they can significantly reduce the occurrence of injury and loss at sports venues and events. The sport venue and event modules will integrate concepts of venue planning, construction and operations; and event conception, planning, execution and reconciliation through case study analysis. Ethical considerations will also be stressed. Graded on A-F basis only.Prerequisites: HSP_MGMT 3500. Open to Hospitality Management seniors only.
Students apply concepts and theories from their coursework to practical work experiences in the hospitality industry, under the direction of industry professionals and faculty evaluation. It is the student's responsibility to secure an internship position and all internship experience must have prior approval from his/her advisor. In addition to the field experience, students will develop their problem solving and analytical skills through projects that are operational in nature. Graded on A-F basis only. Prerequisites: Instructor's consent required.
Missouri Resident Fee Rates
Per Credit Hour
- Tuition: $284.80
- Fees: $107.77
- Total: $392.57
3 Credit Hours
- Tuition: $854.40
- Fees: $323.31
- Total: $1177.71
Missouri Non-Resident Fee Rates
Per Credit Hour
- Tuition: $366.58
- Fees: $107.77
- Total: $474.35
3 Credit Hours
- Tuition: $1099.74
- Fees: $323.31
- Total: $1423.05
Tuition awards available
Mizzou Online Community College Award for Missouri residents who are graduates of Missouri's public, regionally accredited community colleges.
Mizzou Online Military Tuition Award for veterans, active duty service members, Reservists, National Guardsmen, and military spouses or dependents.
College of Agriculture, Food and Natural Resources course fee of $52.10 per credit hour for core course requirements.
College of Arts and Science course fee of $40 per credit hour for additional courses.
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